DELTA VIRTUAL / KNOWLEDGE BASE
Delta ACARS
Delta ACARS Beta: Known Limitations and Workarounds
Understand early-beta behavior and steps to take when tracking is unreliable.
PILOT RESOURCE / GUIDE
If something looks wrong
- Note the exact application build and simulator version.
- Save screenshots or diagnostic output before restarting, if possible.
- Check whether the simulator connection is still active.
- Follow the normal recovery procedure for your beta build. Avoid repeatedly force-starting or duplicating a flight record.
- If a legitimate flight cannot be submitted, preserve independent evidence and request Pilot Operations review.
Does a confirmed ACARS defect automatically invalidate a flight?
No. SOP v4.0 says pilots should not be penalized solely for a confirmed software defect outside their control. Pilot Operations can evaluate manual PIREPs when evidence reasonably supports the flight.
How to get an issue resolved
Submit a reproducible bug report with your app version, simulator, aircraft, timestamps, and logs. Never upload credentials or authentication tokens.
Policy reference: Delta Virtual SOP v4.0, sections 7.2-7.3 and 9.3-9.5.
Related guides
Was this article helpful?
Help us make the knowledge base better for every pilot.
Sign in to rate this guide.
